General TermsLearners are required to have 100% attendance for all theory classes, practical sessions and assessments. Classes will begin promptly at the published times regardless of whether all learners are present. Trainers are not responsible for repeating missed work. Class hours may be varied at a- training’s discretion, without prior notice.Failure to attend a course for any reason will not automatically entitle the learner to access the course at a later date. In the event of the course being cancelled by a-training, learners will be given alternative course dates, subject to availability.Learners are required to wear uniforms/scrubs throughout the courses, no long sleeves. Hair is to be kept neat and tied up during any practical work. Nails to be short, no jewellery, Casual covered shoes only – No boots, Kitten heels/high heels, sandals or flip flops. Attending not wearing the correct attire, may mean you cannot complete the course on the day.Employer’s guarantee – any learner who is employed by any other organisation will not be solicited for the purposes of employment whilst that learner is attending any course.Minimum age requirement is 18 years of age.Withdrawal from courses at any stage throughout a programme may incur additional charges for de- registration.a-training reserves the right to alter prices at any time which will supersede any prices displayed on brochures, flyers or websites. Prices are inclusive of VAT (VAT registration number 3427 04910).Please note a-training cannot be held responsible for any transport issues or accommodation cancellations, weather problems, unexpected work commitments, childcare issues or sudden illness that makes it impossible to attend a course.It is the right of the trainer to ask any learner that is disruptive to leave the class at any time during their training if they feel they are having a negative influence on the other Learners, in fairness to them. In the very slim likelihood, it would be necessary to carry this out, no refunds of the disruptive learner’s payment would be givenIf you arrive more than 30 minutes late without prior notice you may not be permitted to join the class and an administration fee maybe charged with any change of datesLearners must keep a-training up to date with any changes of contact detailsPlease note that by paying for courses it is your responsibility to ensure you have read our terms and conditions which have been issued to you along with your initial enquiry, booking confirmation and also included within your invoice and hosted on our website, www.a-training.co.ukWe reserve the right to update our website at anytime (including the prices of our courses which are subject to change) and our Terms & Conditions are also subject to change. Any issues or concerns are to be addressed to [email protected]Intellectual Property RightsPlease be aware that all our course material is copyrighted to a-training, and Learners are not authorised to forward the course materials or to use to teach any a-training courses using our materials.If you set up your own training school, due to the strict copyright we have on all our material, no paragraph, photograph from our web site or manuals or any written material given out may be copied, reproduced or transmitted without the written permission of the authors or in accordance with the provisions of copyright. Designs and Patents Act 1988.Any person breaching copyright may be liable to criminal prosecution and a claim for civil damages. By booking your place at a-training you agree to the Terms & Conditions above.Booking ConditionsAll payments for courses can be paid by BACS or by cards paymentsThere will be an admin charge of 10% of the full course fee to cover any changes and future dates will be subject to availabilityWhen booking your course, the full fee must be paid at the time of booking.Any payments are strictly non-refundable and non-transferable outside of the 14-day cooling offperiodIn the unlikely event that the course date you have chosen is cancelled by a-training you will be offered an alternative date.a-training is responsible to ensure the learners have the right pre-requisites in place before they book onto an any course.It’s the learner’s responsibility to check with their insurance companies that they are ok to add any new treatment trained into their policy before making a booking.If you have any questions before you attend the course, we suggest you email or phone to ask first before booking with us, so you are happy with your choice, and so we feel we have covered everything you need to know. If you have any concerns, we are here to answer them before you join a course.Contraindications to training with a-trainingWhen you sign up for a course and agree to our Terms and Conditions in full you agree to adhere to the request below about letting us know about any health issues you may have.By booking with us you agree to confirm by email to [email protected] if you are under treatment from your GP or other practitioners for any of the following:Pregnancy – Are you within the first three months? Cancer, HIV and AIDS, epilepsy, HBP or heart conditions, infectious skin disorders like chicken pox, contagious illness, diabetes (if skin is very thin bruising may occur), paralysis or loss of sensation, or recent surgery on neck or face.You may need a letter from your GP stating that it is safe/appropriate for you to give treatments on the course. Care should also be taken if you are suffering from the following during the day of the course. Again, this may affect your participationLocal psoriasis or eczema, open sores or infections to the skin or ears, cold sores, high temperature or fever, being drunk or under the influence of drugs, suffering from local pain such as toothache, sunburn, hypersensitivity or broken skin, acute inflammation or swelling, severe acne or conjunctivitis.Cancellation policyWe adhere to and comply with the Distance Selling Regulations 2014, which states that any cancellations must be made in writing within 28 days from the date the course was booked (not the date of the course) i.e., if you booked with us on 10th May for a course starting in August, we would have to be notified by the 24th May if you then wished to cancel.We are unable to accept a cancellation notification via Pay Pal, Worldpay or any other third-party payment system you may have used when booking. It is not their responsibility to let us know of any cancellations. You must contact us first before contacting the payment gateway of your cancellationsThe 14 days cooling off period required under the Distant Selling Regulations states that if you fail to inform us within 14 days of the date of your booking was made all payments will be non-refundable and non-transferable. Please note all cancellations must be made in writing to a-training by email to [email protected]If you do not turn up on the day or you cancel your attendance on the course day and/or have given no written notice that you will not be attending the course, then the full course fee is non-refundable and non-transferable.